Privacy Policy
Effective Date: June 24, 2026
Premier Pet Connect (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website and services.
Information We Collect
When you submit a delivery request or pet nanny application, we may collect:
- Name
- Email address
- Phone number
- Pickup and delivery information
- Pet information
- Payment-related information
- Documents submitted with pet nanny applications
- Communications with our team
How We Use Your Information
We use your information to:
- Coordinate pet transportation services
- Process delivery requests
- Match deliveries with approved pet nannies
- Communicate about your request or application
- Send delivery updates and confirmations
- Improve our services
- Meet legal and business obligations
Email & SMS Communications
By submitting a delivery request or pet nanny application, you consent to receive transactional communications related to your request.
These communications may include:
- Delivery request confirmations
- Deposit confirmations
- Delivery coordination updates
- Delivery confirmations
- Pet nanny application updates
These messages are transactional in nature and are not marketing messages.
Message frequency varies depending on your delivery request or pet nanny application. Message and data rates may apply. You may reply STOP to opt out of SMS messages or HELP for assistance.
Payment Information
Premier Pet Connect does not store credit card information. Payments may be made using third-party payment providers such as Venmo or PayPal.
Information Sharing
We only share information necessary to coordinate your delivery.
This may include sharing relevant contact information with:
- Approved pet nannies
- Buyers
- Sellers
- Service providers assisting with delivery coordination
We do not sell your personal information.
Data Security
We use reasonable administrative and technical safeguards to protect your information. While no system can guarantee absolute security, we take appropriate measures to protect the information you provide.
Cookies
Our website may use cookies or similar technologies to improve website functionality and understand website usage.
Children's Privacy
Our services are intended for adults arranging pet transportation. We do not knowingly collect personal information from children under 13 years of age.
Your Rights
You may contact us to request updates or corrections to your personal information.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.